A lot of persons who begin using their 1st hosting account, or change companies, normally have inquiries with respect to how particular procedures are executed or come across difficulties when setting up different things, including e-mails, website settings, etc. This is why, a lot of web hosting providers have prepared documentation with the most frequently asked questions and issues so as to help their clients get info quickly and seamlessly. As a result, the tech support staff representatives can devote more time to real issues that given customers may be facing, since the solution for the smaller things will be available on the Internet and customers will be able to deal with them without having to contact the support staff. Having elaborate documentation is vital, especially for new users with no previous experience at all, because the web hosting service entails a host of features and lots of individuals can become confused about what to do. A good information repository can both help you do the operations that you need and find out how the web hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

If you buy a shared web hosting plan from our company, you’ll be provided with access to our extensive online help documentation where you will see info on just about everything related to our hosting packages. The topics vary from how to create an email address on your mobile phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand manner and feature comprehensive manuals on how to carry out a given task within your Hepsia hosting Control Panel. You can also find information that is not directly connected to Hepsia, for example one that concerns online applications on your desktop computer. The complete collection of articles will be available in the Help section of the Control Panel, but the ones that are related to a certain section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to learn pretty much everything connected to your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer a comprehensive article repository where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We have compiled it on the basis of the feedback that we’ve received from our customers over the years and, as a result, our articles tackle specific problems that you may encounter and propose the easiest way to solve them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your personal computer even though you have the right SMTP server settings. The articles are available in every section of the Control Panel and you can check them whenever you need. They can help you widen your knowledge not only about our platform, but also about the hosting realm as a whole, as they contain thorough instructions and general info such as what cron jobs or file access permissions are.