When your website hosting supplier supplies live chat support, you can speak with an agent live and learn useful info or get an issue resolved promptly. The key advantage of using chat rather than calling to talk with a live person is that you will need just a computer with access to the world wide web, which means that you will not pay any rates in case you are in another state or country. Furthermore, it'll be easier to copy and paste information such as domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the phone. The live chat is also a faster option to contact the website hosting company's support team as compared to using a ticketing system. What's more, in case some situation requires a bit more time to be taken care of, you're able to do something else while you wait for support on the live chat, therefore you will not waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Shared Web Hosting

In addition to the telephone and ticket support, we supply live chat support too. You are able to contact us every single day, including weekends and holidays, and we will give you more information about the shared web hosting that we offer in case you are not a customer yet, or about common and billing questions when you already have a user profile. Though for strictly technical matters you will need to open a trouble ticket to the tech assistance team, as such matters will need more time to be dealt with, you can still contact us through our live chat for some tech details. For example, we will help you set up an e-mail address in your email client or troubleshoot multiple issues, saving you considerable amount of time. Even when our telephone lines are already off for the day, you'll be able to talk to a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is available every single day, even on weekends and holidays. It's the perfect way to find out more about our semi-dedicated hosting if you don't have an account yet or to get some problem resolved in case you're a client and our customer support agents will assist you in real time regardless of the time of the day you join our chat. In case you're hestitating which plan is more suitable for your sites, if you need a piece of advice whether you should acquire a certain upgrade and how to order it or if you've got troubles installing an email account on your computer, you are able to contact us and we'll give you the needed info right away. Our live chat is accessible even after our telephone lines are off for the day, so when you have an account here, you can be sure that you'll always enjoy quick assistance with any kind of question or issue that pops up.