Phone Support in Shared Web Hosting
Since we have live phone support 14 hours daily, you will be able to get in touch with us and talk to one of our customer support agents to get more info about all shared web hosting that we provide and make sure that our servers meet the system requirements for your sites before purchasing anything. For your convenience, we have telephone numbers on three different continents so you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you are already a customer, you can call us about general and billing issues, and about some tech ones. In case the trouble is strictly technical or it needs more time to analyze, you'll have to go through our ticketing system, which will enable both you and our tech support team to track the info given by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we offer. Whether you would like to know more about our packages, you have some billing issue or some general issue, you can just give us a call. Despite the fact that some more complicated troubles may require a ticket in order to give time to our technical support crew to analyze, we're able to help you with various tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. In case you're in a different country, we also have a global number where you're able to get in touch with us.