There are lots of shared web hosting companies available, yet most of them are resellers that have restricted resources, particularly when it comes to support. One way to distinguish them is the option to reach the company over the telephone. The level of support that you will receive through this particular channel of communication varies depending on the supplier - several of them provide you with dedicated telephone support, various others offer basic and customer support only since some issues are more time-consuming and it is much easier to be resolved via a support ticket, particularly if the situation has to be escalated. Still, it is good to find that you could always contact your hosting supplier as there are various small issues which can be managed effectively and timely with a call, not mentioning that you are able to get additional information regarding the services before you become a customer.

Phone Support in Shared Web Hosting

Since we have live phone support 14 hours daily, you will be able to get in touch with us and talk to one of our customer support agents to get more info about all shared web hosting that we provide and make sure that our servers meet the system requirements for your sites before purchasing anything. For your convenience, we have telephone numbers on three different continents so you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you are already a customer, you can call us about general and billing issues, and about some tech ones. In case the trouble is strictly technical or it needs more time to analyze, you'll have to go through our ticketing system, which will enable both you and our tech support team to track the info given by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we offer. Whether you would like to know more about our packages, you have some billing issue or some general issue, you can just give us a call. Despite the fact that some more complicated troubles may require a ticket in order to give time to our technical support crew to analyze, we're able to help you with various tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. In case you're in a different country, we also have a global number where you're able to get in touch with us.