Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving excellent support without delay is our top priority, so that we support each shared web hosting plan with a one hour ticket answer warranty. As soon as you submit a ticket or send us an e–mail, our customer tech support staff will do their best to supply the most appropriate remedy for your case and to provide you with guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our team of consultants is going to be on–line for you 24x7x365 to react to all your questions and to correct any problem you might have. You can easily open a technical support ticket from the Al-Jauhari Hosting Online Control Panel or drop an email any moment. Moreover, on working days, you’ll be able to phone us or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included an extensive information base into the Control Panel so its possible to have practical step–by–step information at any time. Each area of the Control Panel features its own contextual support area showcasing a variety of how–to content articles. We have also organized educational videos to give you a far better idea of just how to execute any given task.