1 hour ticket response
We are specialized in supplying a fast and proper response to each trouble ticket sent by a user. Our expert client care team members will examine your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average support ticket response time has proved to be twenty minutes.
A Top–Quality Client Support Service
Each member of our client support staff has lots of years of experience in the shared web hosting business and most of them have worked for us for at least five years. They are all ready to answer all your inquiries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
Integrated into the Online Control Panel is an intuitive Help Center, which offers a variety of sources of information. You can search through a routinely updated knowledgebase featuring web hosting account management articles and web site administration articles, check the educational video tutorials or have a glance at the F.A.Q. library.