Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Each ticket that you post to the technical help and support Department will be replied to in up to one hour. All standard issues will be replied to instantly. Nonetheless, if the help question you have sent us requires some help from a licensed administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service
  • Expert Tech Assist Service

  • We’ll be on–line for you night and day to give you useful information and client support and to help you with any difficulty that you might encounter while you are managing your virtual server. We will aid you with all installed in advance software, including your OS, server administration panel (depending on the VPS type) and the Online Control Panel produced completely by us.

  • Intuitive help center
  • An Informative Help Zone

  • In the Online Control Panel that is provided 100% free with your virtual server, you’ll discover an educative Help zone, containing all you should be aware of when maintaining your internet sites and apps. We have included a wide range of how–to reports and video training that illustrate the common site management responsibilities in an easy–to–understand manner.