Q: Why should I transfer my website? What does web site migration entail?
A: When your current web hosting provider can no longer measure up to the demands of your site, or when you face constant downtime, or if you have to wait for hours for the client care team to reply to you, it may be a smart idea to swap your hosting provider, i.e. to move all the files for your sites along with your databases from your present provider to your future provider. At Al-Jauhari Hosting, we know that this can often be hard and time–consuming. That’s the reason why we will accomplish all that for you for free!Our professional technical team will migrate your website content from your current provider to us. Our technicians have a lot of experience with website migration and can take care of anything – from a standard WordPress–based blog or Joomla™ CMS–powered website, to an extremely elaborate, custom–made app.
Q: How much time will the web site migration process take?
A: We try to carry out all website migrations ASAP. Nevertheless, we do not have a set time frame for web site migrations. There are certain factors that you have to take into consideration – the sheer size of your web site and the workload of our website migration staff, etc. We constantly try to perform each migration in under 48 hours. With smaller–sized web sites, our staff typically manages to finish in under 24 hours.
Q: My personal privacy concerns me. What data do you require?
A: We do not need any information that is private. We will require, however, the login info for your current hosting account and the name of the website that you need to transfer.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my website?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the transfer is complete, we will make sure that everything is functioning properly and that the integrity of your data is not jeopardized before notifying you that the transfer is done. Then we’ll instruct you how to transfer the domain name over to your hosting account with us and how to edit the DNS settings.
Q: Will my old web hosting provider learn that I’m leaving them?
A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all traditional Linux–driven web hosting platforms. We don’t support Windows–powered hosting platforms, as we don’t offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.